Description
A recent poll indicated 90 percent of companies believe that Customer Experience (CX) will be the primary criteria on which they're judged in the marketplace? The Voice of the Customer (VoC) needs to be heard.
Learn (http://bit.ly/VoCProgram) from experts at NICE-inContact and Intouch Insight as they discuss the ins and outs of a successful VoC program. Recording of the event will be sent to all who sign up.