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Follow the Blog If You Can’t Open QuickBooks Company File


Friday Jun 20, 2025 hours 16:22 (UTC +05:30)

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Friday Jun 20, 2025 hours 16:22 (UTC +05:30)

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While accessing a company file, you might encounter an error that says “ can’t open QuickBooks company file.”. This could be due to a change in the path of the file, or when the file has been deleted mistakenly.

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Follow the Blog If You Can’t Open QuickBooks Company File

While accessing a company file, you might encounter an error that says “ can’t open QuickBooks company file.”. This could be due to a change in the path of the file, or when the file has been deleted mistakenly. Moreover, this issue also takes place when the file is renamed or moved to another location. The reasons include,

  • misconfigured hosting settings,
  • a change in file location,
  • and the QuickBooks Database Server Manager is failing to start.

To resolve this issue, it is crucial to acknowledge how you access company files, whether locally on the same computer or over the network. Go into the depths of this blog to understand the issue better and learn troubleshooting methods. This is the message that you encounter when this issue occurs:

The following are some things you could try:

To search for this file in a different directory, select the ‘Open or Restore Company…’ command from the ‘File’ menu.

To search for this file on your computer, use the “Search” function from the Windows “Start Menu.”

If you still have trouble resolving the can’t open QuickBooks company file issue, follow the guide from top to bottom in order. To do it risk-free, we recommend contacting a professional. Dial 855-888-3080 to talk to an expert.

Potential Culprits behind Failure of Opening QuickBooks Company File

Here are the various reasons why the QuickBooks company file not found. Let’s review each of them:

  • In case the company file’s path is changed or it has been moved to another location.
  • Due to damaged or missing QBWUSER.ini.file, it fails to authorize the user, and thus, you can’t open the QB company file.
  • It might occur due to incorrect hosting settings.
  • When QuickBooks Database Server Manager fails to start.
  • The reason could be a long file name.
  • It could happen if the file has been mistakenly deleted from the local or network storage.
  • You are not opening files according to their types. There are specific methods for opening different file types.

Delve into Troubleshooting Methods if You Can’t Open QuickBooks Company File

There are two scenarios when you might lose access to the company file. We have mentioned both, along with solutions to get rid of them.

Recommended to read: QuickBooks Search Not Working

Scenario 1: While accessing the QuickBooks file over the network

To check whether you are connected to the network or not, you can perform these steps in order.

  • First, you need to know the name of your server.
    • Open the Run window.
    • Write CMD in the search field and tap OK.
    • In the CMD prompt, write ipconfig/all.
    • Hit Enter after that.
    • Note down the Host Name(servername).
  • Now, you need to write ping[name of your server].
  • Hit Enter.
  • Here, each packet reply must be displayed.
    • If you can see a reply for each packet, it indicates that your computer is connected to the network.
    • If you experience visible packet loss or slow replies, check your network.

Scenario 2: While trying to reach the QuickBooks file locally on the same computer

For this, you need to open your files in QuickBooks.

  • Open a company file or an accountant's file.
    • Go to the File menu.
    • Choose Open or Restore Company.
    • Click Open a Company File.
    • Click Next.
    • Pick the company file
    • Click Open.
  • Resorte a Backup(.qbb)
    • Go to the File menu.
    • Choose Open or Restore Company.
    • Click Restore a Backup File.
    • Tap Next.
    • Pick the Local backup option.
    • Select the company file.
    • Choose Next.
    • Choose the location where the restoration is to be done.
    • Click Save.
  • Restore an Accountant’s Copy Transfer File (.qbx)
    • Go to the File menu.
    • Choose Open or Restore a company.
    • Click Convert an Accountant’s Copy Transfer File.
    • Click Next.
    • If you see a What the Accountant’s Copy Can and Can’t Do window, click Next.
    • Pick the Transfer file(.qbx).
    • Click Open.

Overall Summary

To conclude, there are solutions given on the basis of the method for accessing the company file. Follow them in order if you can’t open the QuickBooks company file. Hopefully, the blog is useful and effective in resolving the issue. For more information, dial 855-888-3080.

You may read also: Proven Solution Guide to Terminate QuickBooks Error 15106

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