Register at: http://bit.ly/CXGrandSlam2
Building Continuous CX Improvements in your Contact Center
Your goal is to meet and exceed customer expectations in every interaction. But how do you start building your all-star contact center? Take the first step by joining us for this revealing webinar: Building Continuous CX Improvements in your Contact Center. You’ll learn how using a well-defined road map and maturity model will help you address current challenges, then anticipate your next moves as your contact center gets up to speed in providing winning experiences for your customers.
We’ll cover how to analyze processes, measure results and bring your organization closer to becoming a member of the CX hall of fame. The session also includes how NICE inContact customer TechStyle Fashion Group has seen significant financial benefits from following this game plan.