This event ended on September 12, 2017 7:00 PM BST

Creating a Culture
that Shines and Prospers in Times of Change

London Co-Investment Fund and Colin Smith

Tuesday Sep 12, 2017 from 17:30 to 19:00 (UTC +01:00)

Southbank Central - 33 Stamford St, London SE1 9LQ, UK


Tuesday Sep 12, 2017 from 17:30 to 19:00 (UTC +01:00)


Southbank Central
33 Stamford St, London SE1 9LQ, UK

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In 2013, Google wanted to identify the underlying factors in their most effective teams. In a two year study, they conducted over 200 interviews across 180+ active Google teams. They believed that they would find the perfect mix of individual traits and skills necessary for a stellar team - take one Harvard scholar, two extroverts, one engineer who rocks at Python, and a quantum physicist. Voila. Dream team assembled, right?

Turns out they were dead wrong.

The researchers found that what really mattered was less about who was on the team and more about how the team worked together. In essence, it was the culture that existed in the team.

The number one factor was Psychological Safety - an individual’s perception of the consequences of taking an interpersonal risk or a belief that a team is safe for risk-taking in the face of being seen as ignorant, incompetent, negative or disruptive. In a team with high psychological safety, teammates feel safe to take risks around their team members. They feel confident that no one on the team will embarrass or punish anyone else for admitting a mistake, asking a question or offering a new idea.

Developing active listening skills to enable psychological safety is helpful in creating a culture for sustainable success.


During this interactive workshop, you will be invited to experience, maybe for your first time, active listening, being heard and thinking more clearly.

This workshop will give you the awareness, understanding and tools you need to start using to be an active listener.

Benefits of participating fully in this workshop

In today’s fast paced world, active listening is vital and life changing.

Active listening and being heard is the starting point for

  • Deeper connections that build more meaningful relationships with your clients and work colleagues.
  • Increased trust and collaboration across the business.
  • Creating safe places for individuals to think for themselves, be more creative, and to feel valued and respected.
  • Feeling less stressed and pressured through being able to express yourself more easily and freely.
  • Greater self-awareness, self-esteem, confidence and presence.

90-minute workshop - Introduction to Active Listening

Topics covered

  • Are you an 18 second Leader?
  • Listening or just hearing?
  • Why is active listening so vital?
  • How to create the right environment for creativity, independent thinking and feeling safe?
  • The Relationship Journey – from being curious to being influential.
  • How you can get better at active listening.
  • Listening activities will be used throughout the workshop.

About Colin

Colin is ‘The Listener’, a listening skills specialist and the ‘go-to’ person for individuals and teams, who want to be heard, think for themselves, and transform their business and personal relationships through active listening.

He has an innate ability to actively listen to people, and works with business teams, facilitating the development and improvement of listening and thinking skills for them to address their client, business relationship and innovation challenges.

Colin has had a varied and successful career in consultancy, business development, IT and customer support, across many sectors, including finance, motor, retail and the NHS. In looking back he realises that much of his success was due to his listening and connecting abilities.

His inquisitive and curious mind also enables him to explore, with others, unusual, thought provoking, yet grounded, observations and alternative approaches to business, people, systems and change. To make things happen, and to take ideas and thinking further, he connects his Clients with his trusted network of entrepreneurs, consultants, thought leaders, free thinkers, coaches and change makers.

Dexterity Solutions Limited – Colin Smith 07939-013651 – [email protected]

Location: WeWork South Bank Central, 33 Stamford St, London SE1 9PY, Room 1D

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