This event ended on November 8, 2018 3:00 PM EST
Thursday Nov 8, 2018 from 14:00 to 15:00 (UTC -05:00)
Thursday Nov 8, 2018 from 14:00 to 15:00 (UTC -05:00)
Hear from Sheila McGee-Smith and Balaji Venkatesh Balaraman from SumTotal System, as they share (http://bit.ly/BldgModernCC) their experiences and Best Practices for building a modern Contact Center needed to deliver a great Customer Experience.
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